All phone batteries have a differing capacity and the amount of time that they will last depends on capacity and type of usage. Certified Tech Direct tests every battery to ensure that it is above 80% of its original manufactured capacity. From time to time the capacity of the battery drops unexpectedly, causing issues. Batteries ARE covered by warranty – to take advantage of this warranty please email us at customer.support@certifiedtechdirect.comand we will diagnose the problem and resolve it for you immediately.”
As we purchase the phones/tablets through trade-in programs and in bulk we cannot determine the exact age but we offer warranty regardless and can estimate the age based on when the handset launched.
Our devices are network unlocked and can be used on any GSM network.
If you require a new SIM Card, please contact your service provider, as using SIM Adaptors, Incorrect SIM Cards, or SIM’s that have been cut, can and may damage the SIM reader in the device. This is classed as Physical Damage, and is not covered under Certified Tech Direct’s Warranty
No, you are not able to collect or arrange to collect goods from Certified Tech Direct due to privacy and security issues.
SIM card compatibility would depend on the device you have purchased. Please check the description tab for each device to get more information.
